How we work together.

Scope and quotes

We quote against a written scope produced after discovery. The quote covers what is in that scope. Work outside it is not refused — it is quoted separately, so the budget never moves without you agreeing to it first.

Payment

Unless agreed otherwise, project work is invoiced fifty per cent to begin and the balance on completion, before handover or launch. Invoices are payable within fourteen days. Longer engagements may be invoiced monthly against progress.

Revisions

Each stage includes a defined round of revisions, stated in the scope. Revisions refine the agreed direction; a change of direction after a stage is approved is new work and is quoted as such.

Your responsibilities

Projects depend on content. You agree to supply artwork images, text and decisions at the points set out in the plan, and to hold the rights to everything you supply. If you would rather we handled writing or image preparation, that can be scoped in.

Where a project stalls awaiting content for more than sixty days, we may invoice work completed to date and reschedule the remainder.

Ownership and licensing

You own your content at all times. Once invoices are paid in full, you own the commissioned final design assets for the project. Third-party licences — fonts, software, subscriptions, plugins, stock assets and hosting — remain subject to their own terms and are usually held in your name.

We retain the right to describe the work and show it in our portfolio, unless you ask us in writing not to.

Timelines

Timeline ranges are estimates made in good faith and measured from content readiness. We will tell you promptly if anything changes. We are not liable for delays caused by late content, third-party providers or events outside our control.

After launch

Projects finish with a handover so you can update the site yourself. There is no lock-in and no mandatory retainer. We will fix defects in our own work for thirty days after launch at no charge. Ongoing care and new phases are scoped separately.

What we do not promise

We commit to an agreed scope, quality of work and transparent communication. We do not guarantee sales, search rankings, follower growth, press coverage, gallery representation or any other outcome that depends on the market, the audience, timing or third parties.

Ending an engagement

Either of us may end an engagement in writing. You pay for work completed and costs committed up to that point; we hand over what has been paid for.

Liability

Nothing here excludes rights you have under the Australian Consumer Law. Subject to that, our liability for any claim is limited to the fees paid for the work giving rise to it, and we are not liable for indirect or consequential loss.

Governing law

These terms are governed by the laws of New South Wales, Australia.

Contact

Artmost, Sydney, Australia. ABN 46 650 517 544. [email protected]